Managing Customer Comments

Lynda - Managing Customer Comments
Video: AVC (.mp4) 1280x720 15fps | Audio: AAC 48KHz 2ch | 204mb
1h 10m Beginner Feb 25, 2016

Genre: eLearning | Language: English

Building a community online involves engaging and interacting with others. Whether it's a tweet, Facebook post, or article, you'll receive comments. Learn the best practices for responding to comments, knowing your audience, and building authority online. Martin Shervington explains the role of psychology in moderating a healthy community, and provides tips on increasing engagement by posting attention-getting content such as images and questions. Plus, find out how to avoid a negative community, with tips on dealing with trolls and getting conversations back on track.
Topics include:
Connecting with the right audience
Using threaded or nonthreaded commenting platforms
Framing your social media posts
Using hashtags, images, and questions
Increasing social engagement
Building relationships
Redirecting attention in comment threads


Managing Customer Comments

Title: Managing Customer Comments
Size: 213.9 MB | Format: rar
Download:

Code:

http://uploaded.net/file/3vb81a1c/hotfile-7c1wm.M.C.C.rar
https://userscloud.com/r3e88bzznnku/hotfile-7c1wm.M.C.C.rar
http://go4up.com/dl/b4fa0948e1ef
http://rapidgator.net/file/00ea3b43deae03dabc9d75c72e7b7602/hotfile-7c1wm.M.C.C.rar.html
http://yfile.net/30PB/hotfile-7c1wm.M.C.C.rar